London Heathrow Terminal 5
Enjoy a seamless journey through the airport. With stylish shops, restaurants and luxurious lounges, Terminal 5 will change the way you fly forever.
Whether you’re departing, arriving, connecting or want to know how to get to and from Terminal 5, you will find all the information you need on this page. Maps to help you find your way around the airport are available on the Heathrow website .
British Airways flights also operate to and from London Heathrow Terminal 1 and Terminal 3, as well as London City and London Gatwick airports. Check which London airport and terminal your British Airways flight will depart from or arrive into.
Departures
The departures area is located on the top floor of Terminal 5 and the following times must be met to ensure you do not miss your flight:
- Check in no later than 45 minutes before your flight departs
- Enter Security at least 35 minutes before your flight departs
- Be at the boarding gate at least 20 minutes before your flight departs
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show Check-in
You must check in no later than 45 minutes before your flight departs.
You can check in online 24 hours before your flight departs:
- Check in and print your boarding pass on ba.com
- Check in and download your boarding pass using the BA Mobile App
Check-in desks and self-service kiosks are also available for check-in at the airport.
- If you are travelling in a group of more than 9 people, you will need to check in at a self-service kiosk or check-in desk.
- If your child is travelling alone, or with you but on a separate booking, you will need to go to a check-in desk.
If you check in at the airport, the information screens will tell you which zone you can use for your flight. Dedicated check-in desks are available for the following customers:
Zone H is available to:
- Customers travelling in Club World, Club Europe or Business UK
- Executive Club Gold, Silver and Bronze Members
- one world Emerald, Sapphire and Ruby members
Zone J is available to:
- Customers travelling in First
- Executive Club Gold Members
- one world Emerald members
show Bag Drop
Once you have checked in you can drop off your checked baggage at a Bag Drop desk. The opeПing times are: